Freshers jobs in Amtex Software Solutions Pvt. Ltd Chennai 2018

Amtex Software Solutions Pvt. Ltd hiring freshers as a Customer Support Executive in chennai 2018. interested candidates can walk-in directly below mentioned address. this is the good opportunity for freshers to get the job in amtex software solutions in chennai. aspirants must have any degree in recognized university/board and good communication skills. experienced candidates can also apply for this job.Candidates with Technical qualification like BE / B.Tech, M.Tech, MCA ,MBA etc will not be considered for this freshers jobs. job aspirants must have Strong phone contact handling skills, Exceptional analytical and listening skills. Amtex Systems is a global systems integrator and IT software solutions provider. Amtex was established in 1997 on the foundation of delivering innovative and cost-effective solutions.

Job Description of Amtex Software Solutions Pvt. Ltd

Position: Customer Support Executive

Location: Chennai, Egmore

Experience Level: 0 – 1 Years(Inbound calls)

Job type: Permanent

Salary Package: INR 1,20,000 /- PA (Inclusive of ESI & PF)

Education Qualification: Degree

Freshers or Experienced can be considered.

Responsibilities & Deliverables:

  • Manage large amounts of incoming calls.
  • Identify and assess customer’s needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts.
  • Direct requests and unresolved issues to the designated resource.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Skills:

  • Strong phone contact handling skills.
  • Exceptional analytical and listening skills.Customer orientation and ability to adopt /respond to different types of customers.Keenness and flexibility to work extended hours and in rotational shifts.
  • Any Degree / Diploma with Good communication skills (Tamil and English).

Note: Candidates with Technical qualification like BE / B.Tech, M.Tech, MCA ,MBA etc will not be considered.

Amtex Software Solutions Pvt. Ltd Venue :

Old Commissioners Office ,Building name: Modern control room

24, Pantheon Road, Komaleeswaranpet,

Egmore, Chennai – 600 008

Land Mark: Take Kenneth Lane Opp. to Egmore Railway station to reach Old Commissioners Office.

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