Amtex Software Solutions Pvt. Ltd hiring freshers as a Customer Support Executive in chennai 2018. interested candidates can walk-in directly below mentioned address. this is the good opportunity for freshers to get the job in amtex software solutions in chennai. aspirants must have any degree in recognized university/board and good communication skills. experienced candidates can also apply for this job.Candidates with Technical qualification like BE / B.Tech, M.Tech, MCA ,MBA etc will not be considered for this freshers jobs. job aspirants must have Strong phone contact handling skills, Exceptional analytical and listening skills. Amtex Systems is a global systems integrator and IT software solutions provider. Amtex was established in 1997 on the foundation of delivering innovative and cost-effective solutions.
Job Description of Amtex Software Solutions Pvt. Ltd
Position: Customer Support Executive
Location: Chennai, Egmore
Experience Level: 0 – 1 Years(Inbound calls)
Job type: Permanent
Salary Package: INR 1,20,000 /- PA (Inclusive of ESI & PF)
Education Qualification: Degree
Freshers or Experienced can be considered.
Responsibilities & Deliverables:
- Manage large amounts of incoming calls.
- Identify and assess customer’s needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts.
- Direct requests and unresolved issues to the designated resource.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Strong phone contact handling skills.
- Exceptional analytical and listening skills.Customer orientation and ability to adopt /respond to different types of customers.Keenness and flexibility to work extended hours and in rotational shifts.
- Any Degree / Diploma with Good communication skills (Tamil and English).
Note: Candidates with Technical qualification like BE / B.Tech, M.Tech, MCA ,MBA etc will not be considered.
Amtex Software Solutions Pvt. Ltd Venue :
Old Commissioners Office ,Building name: Modern control room
24, Pantheon Road, Komaleeswaranpet,
Egmore, Chennai – 600 008
Land Mark: Take Kenneth Lane Opp. to Egmore Railway station to reach Old Commissioners Office.